Product2024

Harbor Logistics

Dispatchers handle 3x the daily loads with the same headcount.

Placeholder cover photograph for the Harbor Logistics project

Stack: Next.js · Postgres · Redis
Duration: 16 weeks
Year: 2024
Sector: Product

The problem

Dispatch ran on 4 spreadsheets and a phone, with no audit trail.

What we built

A real-time console with optimistic assignment and a full event log.

What it measured

Dispatchers handle 3x the daily loads with the same headcount.

Talk to the people who would do the work.

Bring the system you already have. We will tell you where we would start, what we would leave alone, and how long the first release takes.